Client Liaison

Role and Responsibilities

We are looking for a Client Liaison to join our rapidly growing company. The position is full-time and must be office based in Chessington. The client liaison role deals with our clients daily and will involve several meetings each week. Private administration duties will have to be completed also, however training will be given.

The job duties are:

  • – Provide Required information and documents to clients.
  • – Prepare client meetings and details for future bookings.
  • – Submit client reports to manager.
  • – Provide support and assistance to other management teams
  • – Develop liaison with the private administrative team to provide required information and acquire necessary documents.
  • – Plan and host Zoom meetings with clients.
  • – Monitor client satisfaction through follow up on solving client issues and problems.
  • – Initiate measures to research and resolve client raised issues.

Qualifications and Education Requirements

  • 2 years previous administrative work (essential)

Desired Skills

  • – A genuine passion for performing administrative tasks effectively, efficiently and to a high standard
  • – Not afraid of making suggestions on how to improve processes
  • – Team player with a can-do attitude and proactive
  • – Good Excel skills and experience of working with other Microsoft Office programmes
  • – Highly focused and accurate with an uncompromising eye for detail
  • – A strong multitasker who can prioritise conflicting deadlines & varied workload
  • – Good communication, literacy, and numerical skills
  • – Organised with strong time management skills


Benefits of working with us 

  • Client Liaison: estimated £52,500 pa gross OTE: 
    • – £25,000 pa gross 
    • – Plus up to £10,000 – gross performance related bonus 
    • – Plus additional 50% bank payment (Securities) reclaim via Company’s reclaim service 
  • – Smart casual dress code
  • – Monday – Friday 9/5:30
  • – 28 days holiday (including 8 days Bank Holiday)
  • – Early finish Friday upon all targets being hit
MATRIXFREEDOM is a division of MATRIXFREEDOM - PRIVATE MEMBERS ASSOCIATION a member of the Light Energy Creations family of companies