Senior Administrator

Role and Responsibilities

We are looking for a Senior Administrator to join our rapidly growing company. The position is full-time and must be in house office based. The Senior Administrator role will review client data to input into our internal system to provide important documents for their private administrative process.

The job duties are:

  • – Provide Required information and documents to clients.
  • – Prepare important documents for their process using online platforms.
  • – Submit reports to manager.
  • – Provide support and assistance to other management teams.
  • – Initiate measures to research and resolve client raised issues.
  • – To give updates on case/process to Clients via telephone and email
  • – To assist the customer service team with general client communications
  • -Adding new contacts to the internal system
  • – Working to deadlines
  • – Assisting in data cleaning tasks to ensure all contact details are kept up to date
  • – Researching and categorising contacts



Qualifications and Education Requirements

  • 2 years previous administrative work (essential)



Desired Skills

  • – Highly focused and accurate with an uncompromising eye for detail
  • – A genuine passion for performing administrative tasks effectively, efficiently and to a high standard
  • – Not afraid of making suggestions on how to improve processes
  • – Team player with a can-do attitude and proactive
  • – Good Excel skills and experience of working with other Microsoft Office programmes
  • – A strong multitasker who can prioritise conflicting deadlines & varied workload
  • – Good communication, literacy, and numerical skills
  • – Organised with strong time management skills



Benefits of working with us

  • Senior Administrator: estimated £52,500 pa gross OTE: 
    • – £25,000 pa gross 
    • – Plus up to £10,000 – gross performance related bonus 
    • – Plus additional 50% bank payment (Securities) reclaim via Company’s reclaim service 
  • – Smart casual dress code
  • – Monday – Friday 9/5:30
  • – 28 days holiday (including 8 days Bank Holiday)
  • – Early finish Friday upon all targets being hit
MATRIXFREEDOM is a division of MATRIXFREEDOM - PRIVATE MEMBERS ASSOCIATION a member of the Light Energy Creations family of companies